FREquently Asked Questions
What should I wear?
With paddleboarding trips, fasion is EVERYTHING and you must look cool. Just kidding, you will look cool no matter what. Dress appropriately for the weather on the day of your trip. Usually swimwear is fine. If the temps will be cooler, wear active wear that you don’t mind getting wet. Avoid cotton and you’re good to go. We have wetsuits available for chillier days.
How can I schedule a SurfSUP Adventure?
The easiest way to schedule an adventure, group event, SUP yoga session, or a store visit is to email us at email@example.com or call 724-989-7259.
You can also register online for scheduled adventures and find our latest specials by visiting HERE.
Can I get photos of my trip?
YES! Your guide will be taking photos of you and your group throughout your adventure. All the photos are provided to you for FREE and sent to you in a link following your trip.
Where do we meet?
Directions to the designated meeting area on the day of your trip are included in the registration link. We offer excursions at a variety of destinations so be sure to follow the directions in your trip detail and confirmation email. Also, please arrive 15-minutes prior to departure time.
What do I need to bring?
-Water shoes optional (closed-toe sandals, Vibram 5-fingers, surf booties, old sneakers, or go barefoot!)
-Sun glasses (with tether strap!!)
-Water bottle (We will provide water during the adventure but also encourage you to bring your own reusable bottles.)
What is our cancellation policy?
We want to make your adventure as enjoyable and safe as possible and keep a close eye on the weather up to the time of your trip. In the event that weather conditions are unsuitable, we will contact you with updated information to reschedule or refund your trip in full.
Should you need to cancel your trip:
*Cancellation at least one-week before your trip will be refunded in full, less administration fees.
* Cancellation between a week and 48 hours prior to departure date will incur a 50% of the total amount, plus administration fees.
* Cancellation less than 48 hours prior to departure date and time or no-show will incur a charge 100% of the total amount.
* This course is subject to weather and water conditions that could change drastically. We reserve the right to reschedule the event at any time to ensure the safety and enjoyment of participants.